december  2011
volume 3  issue 6
India’s Mega Cities– As Rated by Citizens

The Indian Market Research Bureau (IMRB), a leading market research firm, recently conducted an exclusive opinion poll across India’s eight prime cities, namely Ahmedabad, Pune, Mumbai, Delhi, Bangalore, Hyderabad, Chennai and Kolkata. Printed in the Times of India, the survey first polled around 150 adult respondents, who were asked to rate cities on 30 parameters that defined various aspects of urban living, viz.

Social Infrastructure, Environment, Physical and Civic Infrastructure, Leisure Facilities, Cultural and Social Values, Quality of Life and Commuting Ease. Further analysis of the results helped to determine an overall score for each city. These were combined with responses from an expert panel of 30 people leading to the final scores.
The survey brought to light various interesting facts about the cities across certain key parameters:

1. Physical Infrastructure:

When it came to electricity Ahmedabad and Mumbai showed very positive scores, while Chennai seemed to face the highest amount of issues as compared to other metropolis. Water facilities saw an above average score throughout, with the best facility available in Mumbai.

2. Commuting:

Mumbai fared relatively well when it came to Public transport followed by Delhi and Hyderabad, who had an equal score of 3.1 on a scale of 5. Traffic issues were at a high in Mumbai, second only to Delhi, probably owing to the increase in the number of privately owned vehicles. Parking facilities however ranked poorly throughout the country.

3. Social Infrastructure:

Educational institutions in all the cities showed a healthy score. Though medical facilities in Kolkata and housing facilities in Mumbai fared poorly, probably due to its sky rocketed prices. Kolkata again had a dismal score when it came to job opportunities and job culture, placing it at the bottom for job seekers. Mumbai’s work culture stood out with the best rankings, with Bangalore coming a close second. With the highest weightage of over 23%, this category gained utmost priority.

4. Cultural and Social Values:

Citizens scored civic sense poorly across all the cities, specifically the capital Delhi. Respect for values embraced an average score throughout, with Pune taking the top spot. Delhi again, showed a warning sign for women with a drastic score of 1.7. Cosmopolitanism scored a little above average in the entire eight metropolises. The capital again appeared to be less friendly, probably due to the rise in crime rate in the past decade.

5. Leisure and Administrative facilities

While Mumbai topped this category, there was a negligible difference in the ratings of other cities. However, administrative facilities in Bangalore were rated much better than all the other cities.

6. Quality of Life

Domestic help scored just around average in all the cities. The cost of living was definitely high due to inflation. The low ranking in both these factors, unarguably brought down the quality of life.

7. Environmental Factors

All the cities scored a low or an average in most of the parameters in this category. While the weather in Pune and Bangalore stood out as something to look forward to, Mumbai was seen to suffer from substantial space constraints. Quality of air was ranked low in Mumbai and Kolkata. None of the cities showcased a healthy sports facility.

How our Cities fared overall

Ahmedabad: The former capital of Gujarat, Ahmedabad, showcased a strong rating in both physical and social infrastructure. The city scored a high on social and cultural values as well.

Pune: The cultural capital of Maharashtra, Pune, almost made it to the top but was rated the best on a few parameters. Commuting and housing facilities were repressing.

Mumbai: The financial hub of India, Mumbai fared well when it came to physical infrastructure, good public transport and excellent leisure facilities. The city’s drawbacks were its humid weather and space constraints. A stressful lifestyle was one of its most negative traits.

Delhi: The capital lost out due to its low ranking on social and cultural values. It scored well in terms of leisure options and was rated the best for its social infrastructure.

Bangalore: The Silicon Valley of India was rated highly for its pleasant weather condition. Home to the top IT organizations, it also presented good job opportunities. Several premium institutes and quality education facilities translated into a good score for social infrastructure. The city however lost out on its high cost of living and poor commuting facilities.

Hyderabad: The high level of pollution in the City of Pearls was probably what led to poor ratings for the environmental factor. The city was however rated highly for its social and cultural values, as well as its educational institutions.

Chennai: The cultural capital of India received a thumbs up for its leisure facilities, except for its night life. Weather and traffic issues were the major drawbacks of this city.

Kolkata: Kolkata ranked at the bottom on most parameters. It however earned high ratings for its social and cultural values, as well as entertainment facilities.


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